Shipping policy

SHIPPING AND DELIVERY POLICY

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Shipping: We ship all orders within a maximum of 48 hours (excluding weekends and public holidays) from the confirmation of your order and the corresponding payment. You will receive a notification once your order has been shipped. We work with several carriers to ensure the fast and reliable delivery of your orders.

Delivery: The delivery time depends on the delivery location and stock availability. We strive to deliver all orders within 4 to 8 working days. Please note that this timeframe is an estimate and may vary due to weather conditions, public holidays, strikes, or any other events beyond our control.

Shipping Fees: Shipping fees will be displayed at checkout before the final validation of your order.

Order Tracking: Once your order has been shipped, you will receive a notification from us containing a tracking number. This tracking number will allow you to check the status of your order. Please note that it may take up to 48 hours for tracking information to become available.

If you have not received your order within 12 business days after receiving the shipping confirmation email, please contact us at contact@arinelle.com, including your name and order number. We will do our best to resolve the situation promptly.